CENTRALIZED CONTACT & RELATIONSHIP PLATFORM

Contacts & Relationships, connected across your entire business.

Manage every customer, vendor, partner, and organization in one place — with their communication, orders, invoices, and business activity connected.

itechsarathi.app/contact
⚡ Rajesh Mehta (ABC Ind) approved Quotation #QT-1092
TOTAL ORGANIZATIONS
0
Corporate Master
TOTAL CONTACTS
0
Individuals: 200
ACTIVE RELATIONSHIPS
0
163 Orgs • 26 Ind
INACTIVE COUNT
0
304 Orgs • 174 Ind
CONNECTED REVENUE
₹0.0Cr
Live ERP Activity

ABC IndustriesPOC: Rajesh Mehta

Vadodara Plant • Pre-Lead → Lead → Quotation → Order → PI → SI • Connected ERP Ledger

Active
The Usual Way

“Customer and vendor information is often scattered across phones, spreadsheets and different teams.”

With iTech Sarathi

Manage customers, vendors, logistics partners, channel partners, organizations and individuals in one centralized contact master.

Single unified directory for all business contacts and organizations
Records with organization name, contact person, relationship type, phone, email, and active status
What if the same organization interacts with you in multiple ways?
Centralized Contact MasterUniversal Contact & Organization Directory
MASTER DIRECTORY
Contact Record Details
Active
OrganizationSHREEJI PRECISION ENGINEERING PVT LTDVadodara, GJ
Contact PersonMahesh PanchalProcurement Head
Relationship TypeCustomer
Phone / Email
+91 98250 83335mahesh@shreejiengg.com
Centralized Contact Master • Single Source of Truth
Interactive preview
The Usual Way

“The same organization may interact with your business in different ways, making relationship management confusing.”

With iTech Sarathi

Classify contacts by business relationship such as Customer, Vendor, Logistic, Dealer or Channel Partner while keeping them connected to the same organization context.

Classify by relationship: Customer, Vendor, Logistic, Dealer, or Channel Partner
Maintain full organization context with linked contact persons and related business activity
How do we trace the complete communication trail and orders?
Relationship ClassificationORGANIZATION CONTEXT
Organization

ANK LOGISTICS & ENGINEERING

Mumbai & Surat
CustomerVendor
Contact:ANK (Operations Head)
+91 98888 77660
View:
Related Business Activity
Sales Orders

3 Sales Orders (₹8.2L) · Quotation #QT-1092 Approved · Bhiwandi Delivery

SO-1092Machined Steel Plates (400 Pcs)
₹4,20,000Dispatched
SO-1104Custom Tooling Kit (12 Sets)
₹4,00,000In Production
Relationship Classification • Connected Organization ContextLive connected
The Usual Way

“When communication and transactions are spread across different modules, teams lose the complete customer journey.”

With iTech Sarathi

See communication, quotations, orders, PI and SI connected to the same organization or contact.

Unbroken customer journey: Pre-Lead → Lead → Quotation → Order → PI → SI
Live order status tracking connected directly to the organization and contact
How do we understand the total business value and revenue contribution of each relationship?
Communication & Order TrailSHREEJI PRECISION ENGINEERING PVT LTD
Contact PersonMahesh Panchal
Stage 4: OrderRef: ORD-1098
Active Stage

Confirmed Sales Order #ORD-1098 booked with production line

Sales Order: ORD-1098
₹12,40,000
Items: Extrusion Die Tooling (Hardened Alloy)
Order Status:Ready To Dispatch
OpenIn ProgressReady To DispatchCompletedDelivered
Pre-Lead → Lead → Quotation → Order → PI → SI
Live connected
The Usual Way

“A contact record alone does not tell you how valuable or active that business relationship is.”

With iTech Sarathi

Understand order count, total value, revenue contribution and high-value relationships from one connected view.

Real-time visibility into Order Count, Total Value, and Average Deal Size
Analyze revenue contribution percentage and track active vs. inactive relationships
How do we manage channel partners, roles, and users?
Business & Revenue Visibility₹117.0 Cr Connected Portfolio
189 Active478 Inactive
SHREEJI PRECISION ENGINEERING PVT LTDPOC: Mahesh Panchal · Vadodara, GJ
Active
Orders26
Total Value₹12.4 Cr
Avg Deal Size₹47.69 L
Share10.6%
Revenue Contribution10.6%
Top Relationships
OrdersTotal ValueStatus
Order Count, Total Value, Deal Size & Revenue ContributionERP Connected
The Usual Way

“Managing channel partners, their roles and users separately makes access and relationship management difficult.”

With iTech Sarathi

Manage channel partners, roles and users from one connected system.

Structured hierarchy: Channel Partner → Role → User
3 dedicated sections: Add Channel Partner | Add Partner Role | Add Partner User
Ready to centralize your entire contact and partner ecosystem?
Channel Partner ManagementChannel Partner → Role → User
PARTNER HUB
Step 1Channel Partner
Step 2Role
Step 3User
ANKIT CP
Active
Partner NameANKIT CPNorth Gujarat Franchise Desk
Contact NameJP YADAVSurat, GJ
Assigned RoleAdminPortal Permissions
Username / Loginjp.yadav@ankitcp.comStatus: Active
Channel Partner AccountsRole · Status
Channel Partner Management • Partner → Role → User
Live connected
Enterprise Contact Platform

Unify Customers, Vendors & Partners in One Connected Hub.

iTechSarathi Contact Module is not just a contact directory. It connects every business relationship with communication, orders, invoices, and revenue.

No credit card required•Structured onboarding•Full enterprise ERP linkage

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