From Service Inwardto Customer Return.
Manage service inward, job cards, service activity, post-sales records, approvals and revenue from one connected workspace.
Stage Record: Physical item received at inward desk with GRN entry and customer link.
Service work gets difficult when inventory, jobs and customer records live separately.
Keep service inventory, job cards, customer information and service progress connected throughout the service lifecycle.
- ✕Service information gets scattered across different records
- ✕Difficult to understand pending work and service history
- One connected service record from inward to return
- Customer, product, job and service information stay linked
Know exactly what came in and what went out.
Track service inward and outward transactions with GRN, product, customer/vendor and transaction details in one place.
SERVICE TRANSACTION LOG
Live Specimen Table| GRN / Reference | Transaction Type | Customer / Vendor | Product / Variant | Date | Status |
|---|---|---|---|---|---|
| GRN-01566 | Service Inward | ABC Industries Ltd. | Extruder Spindle AssemblyMod-40X / 55kW | 04 Oct 2026 | Inward Received |
| GRN-01562 | Service Inward | Delta Heavy Engineering | Precision Servo ControllerVFD-900 / 3-Phase | 03 Oct 2026 | In Workshop |
| OUT-01490 | Service Outward | Kaveri Texturizers | Hydraulic Pump UnitHP-350-Dual | 05 Oct 2026 | Dispatched |
Turn service requests into trackable job cards.
A service requirement becomes a structured Job Card that remains connected to the customer and service record.
Keep every service case moving to completion.
Track post-sales service records by progress and approval status while keeping order and service references connected.
Registered service cases awaiting initiation
Active work underway in workshop
Service reports awaiting managerial review
Completed and documented service records
See service workload and revenue together.
Get a management view of service movement, open jobs, warranty work, quotations, approvals and service revenue.
One connected service flow, from intake to return.
Follow the complete after-sales journey as an item moves through each stage in iTechSarathi.
Active workflow milestone linked to continuous customer and product history.
Bring your entire after-sales service operation into one connected workflow.
Connect service inward, job cards, post-sales activity, documents and service performance with iTechSarathi.
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